DATA PROTECTION POLICY

In accordance with the General Data Protection Regulation, the User who provides personal data through this website is informed and consents to the processing of such data by Dr. Serena Estética SLP, whose contact details are as follows:

  • CIF: B64459662
  • Postal address: Mariano Cubí 128, Barcelona 08021 (Spain)
  • Phone number: (+34) 93 418 17 25
  • E-mail: serena@serenaclinic.com
  • Registered in the Mercantile Register of Barcelona, in VOLUME 39337, folio 43, page B 346299, 1st entry.

The data will be processed for the purpose of contacting the sender of the information in order to respond to their request or query and for subsequent follow-up.

The data will be processed on the basis of your consent, but you are not obliged to provide them, in which case they cannot be processed for the stated purposes. The data will be kept until your request, query or communication is resolved. You may withdraw your consent to the processing of your data at any time, but this will not affect the lawfulness of any processing previously carried out.

You have the right to request access to your personal data, its rectification or deletion, as well as, in the cases provided for in the General Data Protection Regulation, the limitation of its processing, to oppose its processing and its portability, by means of a written and signed request containing the following information: name, surname, address for notification purposes, photocopy of ID card or passport, and the request in which the request is made. The letter should be sent to any of the contact addresses indicated. In the event of any violation of your rights, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

Likewise, Dr. Serena Estética SLP informs that through its social networks it will publish events, competitions, acts, programmes or any other type of advertising information about the products and services it offers, with the user accepting to be the recipient of this information by the mere fact of becoming a “friend” or “follower” of the company on the social networks. If the User does not wish to receive this information on their social network profiles, they should stop following the company on these social networks. In the event that the personal data of a third party has been provided, it is the sole responsibility of the person providing the data to have previously obtained the consent of that person for their data to be processed by us, and they must have previously informed them of all the provisions of article 14 of the General Data Protection Regulation.

The User is responsible for the accuracy of the information provided through this Website. To this effect, the User is responsible for the veracity of all the data that he/she communicates and will keep the information provided suitably updated, so that it corresponds to his/her real situation. The User shall be liable for any false or inaccurate information provided and for any damages that this may cause to Dr. Serena Estética SLP or third parties.

Dr. Serena Estética SLP guarantees the security and confidentiality of the personal data provided. To this end, it has implemented the necessary technical and organisational security measures to prevent its alteration, loss, unauthorised processing or access.